At StreetSide Developments we strive to ensure that every home is built to meet or exceed the standards and quality in materials set out by the Province’s building code. Despite our efforts, the inherent complexity of home construction lends itself to occasional issues.
In accordance with the Province’s New Home Warranty Program, StreetSide Developments provides a 1 year warranty against defects in workmanship, materials and any issues that may occur from building settlement; 2 years for delivery and distribution systems, 5 years for building envelope protection, and 10 years for major structural components.
We want your home ownership experience to be a great one, which is why we have provided you with a fully interactive Homeowner Care Platform that will allow you to better understand, maintain and enjoy your investment.
Simply login below to gain access to:
Requests for warranty service can be made through your homeowner portal.
Once received, your request will be processed as follows.
Once your year-end service has been completed all service issues will be considered maintenance and the homeowner’s responsibility.
FOR EMERGENCY REPAIRS (e.g. plumbing leaks, heating problems, etc.), please call:
Calgary: (403) 701-3495
Airdrie: (403) 948-0337
For non-emergency issues or concerns, please call:
Calgary – Rancho Realty: (403) 253-7642
Airdrie – Astoria Asset Management: (403) 948-0337
Non-emergency issues would be concerns such as:
“As a first time home buyer here in the city of Calgary, I was very preoccupied with finding the right home for me. The competent, calm, and knowledgeable staff at StreetSide assured me that there were several solutions and options for my concerns. It was a pleasure dealing with them. Regardless of your future plans here in Calgary, you owe it to yourself to speak to Patricia. Her no pressure approach to life and home ownership is delightful and a welcome change. Take a moment to speak to her. It will be a delight.”
“Everyone was very friendly and professional. With a 7 month old baby it is challenging to do anything but this purchase was the easiest thing we had done in a long time. Joel also went above and beyond ensuring that was were completely satisfied with the build. Dave the warranty guy has been exceptionally helpful and quick to response. Debbie is fantastic. They were not kidding when they said she knows everything. Her response time is exemplary. The house itself is everything we wanted.”
“I just want to say that dealing with Darcey Robertson and Linda MacQuarrie when we bought our townhome in Silverado was a pleasure. They were quick to answer our questions and alleviate any concerns we had. Thank you for making our move easy. Silverado is a great community with everything you need only a short distance away. I would highly recommend Streetside and the community of Silverado.”
“It is my good fortune that every event / interaction on this journey has been a positive, respectful and personable experience. The integrity and competence of Donna and Ellie are obvious and I have learned that Streetside genuinely cares: I matter... They care... a perfect combination which I greatly appreciate.”
“The on site super, Rob Collins, was very helpful. He has been very accommodating. The whole StreetSide experience has been very enjoyable.”
“Dealing with Donna and Ellie and Richard were very positive interactions and we felt they were extremely fair and knowledgeable.”
“I just can't say enough about Darcey Robertson! Linda MacQuarrie came along later and was a pleasure to deal with too, however, I felt Darcey was the main salesperson for my deal at Hunter House and I truly appreciated her efforts. (Also,) I would like to tell you that your partners in this case were just as much a pleasure to deal with as the StreetSide employees.”
“Jared and Bruce were amazing to deal with. They are very professional. If I have any questions, I know Jared is just a text away.”
“We liked that the townhomes were a decent size – we wanted to downsize but not to the level of a starter home. Hunter House feels very comfortable. We also didn’t want to be in a huge development – and again, Hunter House is just the right size”
“(Donna and Ellie) were professional and easy to talk to. They had a lot of knowledge about the community and the building. They guided me through everything to make the process easy.”
“Dealing with (Darcey and Linda) has been a very pleasant experience. Very organized and efficient.”
“Very professional, good answers to all questions and great customer relations.”
“They were great to deal with. We love our home and their warranty department was exceptional!”